Never lend money to family, and…
Never let your significant other make a deal to provide your services without being involved in the discussion. Philip said that I would be able to build a computer for his aunt Karen (a lovely soft lady), which I did. We tested it, everything was working including her requirement for an archaic 3.5″ floppy disk drive.
Today, we got back from Philip’s friend’s place forty minutes ago, and I heard the following messages on the phone;
- (Philip’s Brother) “This is Philip’s brother, Adam. My aunt is having issues with her computer. Can you call me back?”
- (Philip’s Brother) “She’s having issues, and I don’t know what’s going on. You need to call me back immediately. Oh, and I’ll call back in ten minutes.”
- (Karen) “Philip, I’m having issues with the new computer, I tried to use one of my old disks and it said it wasn’t formatted. Could you please call me back?”
- (Philip’s Brother) “Call me back immediately, I don’t know what’s going on and she needs help.”
- (Karen) “I just had a really frustrating experience with the computer. I can’t print, and I can’t use my old floppies. Also, I didn’t see a receipt for the power supply, and I made a mistake with the amount. Could you please return the check to me, I want to correct the amount, but I also want to make sure I can use my computer.”
So there’s a few morals here;
- Make sure you do your user acceptance testing.
- However you do it, get the nice ladies off their archaic technology, and onto something that’s available this century.
- Give your boyfriend’s mentally-different brother your cellphone number, lest he think that threatening the voicemail will procure a response.
Filed by admin at August 19th, 2007 under Complaining